Take Shin Kong Life as an example
If consumers want to feel the brand’s intentions. providing personalized services exclusive to consumers is an indispensable link. It connects to the membership system through its official LIND Take Shin Kong account. allowing the system to automatically send policyholders remittances. underwriting. discounts. etc. notifications. and launches various tasks to collect points in exchange for good health insurance to shorten the distance with consumers. It also Take Shin Kong strengthens customers’ brand stickiness. 4.
Create an all-channel Take Shin Kong communication model
With the advent of the digital age. brands must not only establish official websites and communities. but also connect to Azerbaijan WhatsApp Number List all-channel communication models such as LIND and APP. so as to create a seamless customer experience journey and closely monitor every key touch point. Capture consumers’ attention. For example. in order to expand channels and attract more potential new customers. COMDBUY. a well-known chain beverage brand . launched LIND gift beverage coupons to provide customers with diversified gift-giving options.
It effectively leveraged the convenience
Of digital channels that are not limited by time and location. and successfully drove purchase sentiment. . and also Azerbaijan WhatsApp Number List developed more potential new customer groups. 5. Pay attention to member management Competition in the commercial market is increasing day by day. Brands must not only actively acquire new customers. but also pay attention to membership management of existing customers. so as to develop customers’ brand loyalty and bring higher customer lifetime value to the brand.