Consumers in ne will collect information from

Keeping messages and experiences at touch points consistent and positive will help consumers leave a lasting impression  Consumers in ne  when they travel through various information channels. 3. Consideration  multiple sources for comparison. including through online channels such as search engines. brand fans. discussion forums. videos from internet celebrities and review websites. social mia posts and advertisements. word-of-mouth recommendations and offline channels. Also influential.

 Consumers at this stage may be

Only one mile away from taking Consumers in ne  action. and are particularly affect by experience and the voices of other customers. Therefore. eliminate consumer uncertainty about purchasing. such as launching warranty  Russia Phone Number List services that are better than those in the market. and inviting loyal customers to share their experience. etc.. are the biggest help to promote the action of hesitant customers. 4.

Allowing them to easily find products

 Intent Consumers gradually turn into customers at this stage. After generating a desire. they visit websites. third-party e- India Phone Number List commerce. store experiences. etc. This smoothes the customer process in various channels.  they are interest in. collect them on the go. and join shopping. Car. complete the purchase. 5. Purchase When a customer completes a transaction. the journey does not end.